Payment Policy

Last updated: May 2026

1. Scope of Terms

miOhm is owned and operated by Adiuvisti Limited (registered in England and Wales). These transactional frameworks strictly govern the commercial distribution, subscription management, and financial processing sequences for all active miOhm workspace accounts.

2. Subscription Plans and Rates

miOhm structures platform licensing across two commercial operating tiers:

  • Starter Tier: £49 per calendar month, designed for single-site tracking profiles.
  • Pro Tier: £149 per calendar month, configured for multi-site visibility environments.

Subscriptions are structured on a rolling, monthly-in-advance scheme. All pricing vectors are listed exclusive of statutory Value Added Tax (VAT), which will be itemized at checkout where applicable.

3. Free Trial Mechanics

New corporate registrations feature a 7-day promotional evaluation window. No balance deductions occur throughout this tracking period. Upon cross-over completion of day 7, the user's designated tier begins billing automatically via our card vault unless explicit cancellation actions are performed before the operational deadline.

4. Security in Payment Processing

Financial processing operations are handed directly to Stripe. miOhm infrastructures never parse, log, or maintain raw card credentials on our servers. Processing takes place through Stripe's fully PCI-DSS Level 1 compliant architecture. Valid payment cards include Visa, Mastercard, and American Express.

5. Automated Billing Cycles

Billing triggers reset automatically on the exact matching day each calendar month based on your original paid activation date. Itemized corporate tax receipts are dispatched seamlessly to your designated billing admin contact address directly via Stripe immediately after each settlement.

6. Cancellation Provisions

You may cancel your subscription at any time from your account settings. Cancellations apply at the conclusion of the active monthly period. Your data workspace/dashboard remains open with full feature allowances until your paid time allotment concludes.

7. Refund Assertions

We do not issue pro-rated credits or partial-month refunds for early terminations. If a distinct internal core platform malfunction actively locks out or impedes extraction of critical compliance files, write tohello@miohm.co.ukwhere our technical teams will assess settlement adjustments on an individual basis.

8. Failed Payment Recovery Lifecycle

If a recurring renewal sweep drops an error, Stripe handles recovery processing along a progressive window layout:

  • Attempt 1: Initial transaction drop failure alert sent out.
  • Attempt 2: Automated fallback processing attempt on day 3.
  • Attempt 3: Secondary backup collection sweep on day 5.
  • Attempt 4: Final target clearing check on day 7.

If recovery fails at day 7, account workspaces shift automatically into a read-only paused state until outstanding billing items are corrected.

9. Notice of Price Adjustments

We reserve the right to recalibrate core product prices. Existing workspace stakeholders will be given at least 30 days prior notice via email before any pricing profile updates apply on active invoices.

10. Billing Contact Support

For any billing queries, contact us at hello@miohm.co.uk.