Absolutely. Our plans are rolling month-to-month with no lock-in contracts. If you only need to generate reports for a specific quarterly audit or procurement bid, you can download your audit-ready data and cancel or pause anytime.

Your data is securely tracked. We configure restricted read keys via modern supplier APIs or encrypt uploaded energy CSV histories to guarantee internal audit verification stability.

At the end of your trial your chosen plan begins billing automatically but if you haven't chose any plan, you lose access to your dashboard. We'll send you a reminder email before the trial ends. You can cancel before then with no charge.

We don't offer refunds for partial months. If you experience a technical issue that prevents you from using miOhm, contact hello@miohm.co.uk and we'll assess your situation.

miOhm works with any UK electricity supplier. Connect via Octopus Energy API or upload a CSV export from any supplier portal — British Gas, EDF, E.ON, Scottish Power, and more.

Yes. miOhm reports follow the GHG Protocol Corporate Accounting and Reporting Standard — the framework most enterprise procurement teams require for Scope 3 supplier submissions.

Yes — upgrade or downgrade at any time through your account settings. Changes take effect at the start of your next billing period.

Your data is stored in the EU using Supabase with row-level security. We use encrypted connections throughout and never share your energy data with third parties. See our privacy policy for full details.

Market-wide Half Hourly Settlement is an Ofgem reform requiring all UK electricity meters to record consumption every 30 minutes from October 2026. miOhm uses this data to calculate your carbon footprint with unprecedented accuracy.